Biomedical Equipment Repair

Department Summary:

Biomedical Equipment Repair

Our certified biomedical equipment technician’s goal is to provide your veterinary practice with repairs and service at the highest level of quality and precision. All of our procedures, tests and repairs derive from the industry standards set forth by the Association for the Advancement of Medical Instrumentation. Our shop is exclusively staffed with technicians who have backgrounds and degrees in electronics and mechanical engineering. We strive to continue to grow in our understanding of your equipment and attend continuing education opportunities regularly.

Our Areas of Interest Include:

  • Autoclaves
  • Capnograph’s
  • Centrifuges
  • Defibrillators
  • Dopplers
  • Infusion Pumps
  • Patient Monitors
  • Patient Warming Systems
  • Pulse Oximeters
  • Syringe Pumps
  • Ventilators
  • Wound Vac’s and other Vacuum Pumps.

What to expect when sending in your equipment:

The item will be in-processed at our facility and added to your site’s asset database if it is not already listed. From the time that the item is taken out of the box until the time that it is placed back in the box it is tagged with a bright repair tag so that it does not get mixed up with other equipment. The item will go through a diagnostic / troubleshooting process and you will be notified of the cost of repair once the problem has been identified. After repairs have been performed, we will conduct a performance verification test and electrical safety test to ensure the device is performing as originally intended by the manufacturer.

What is a Certified Biomedical Equipment Technician?

ACI Certification for the Biomedical Equipment Technician (BMET) is a formal recognition by the AAMI Credentials Institute (ACI) that individuals have demonstrated excellence in theoretical as well as practical knowledge of the principles of biomedical equipment technology. For a technician to obtain this certification they must meet the work experience, educational and exam requirements. Roughly 40% of the technicians in the healthcare industry currently hold this certification.

Repair Protocol: Download the Protocol & Request Form

  1. Drop off or ship the item that you are sending in for repair in the most economic way possible (keeping transit time in mind). 
    Please send all equipment to the following address:

    Attn: Nick Philbrick, CBET
    Veterinary Specialty Hospital
    6405 Tryon Rd, Ste. 100
    Cary, NC 27518
    Direct: 919-600-6605
    Direct Fax: 919-882-8809

  2. The item will be in-processed at our facility and added to your site’s asset database if it is not already listed. From the time that the item is taken out of the box until the time that it is placed back in the box it is tagged with a bright green repair tag so that it does not get mixed up with other equipment.

  3. The item will go through a diagnostic / troubleshooting process and you will be notified of the cost of repair once the problem has been identified. After repairs have been performed, we will conduct a performance verification test and electrical safety test to ensure the device is performing as originally intended by the manufacturer.

  4. If the item was dropped off, we will notify you when it is ready to be picked up. If the item was shipped, it will then be placed back into the packaging that it was sent in along with a hard-copy of the performance verification test and work order. An invoice will be sent to the email address that you provided with the repair form.

Notes:

  • If you have a piece of equipment that needs to be inspected or re-certified due to poor performance or general maintenance please feel free to send it in using the same procedure.
  • The requestor will be notified if the equipment is un-repairable or if the repair cost cannot be justified.

Pricing

An estimate will be provided for each job once we have diagnosed the problem with your equipment. We can provide loaners for some equipment as needed if available. We are very mindful of the needs of the veterinary community when pricing our services and equipment. As always, you reserve the right to not have your equipment repaired at any point in time.


 

About Nick Philbrick

Nick Philbrick is a Certified Biomedical Equipment Technician who received his BMET degree from Durham Technical Community College. Nick began his electronics career while serving in the United States Army with the 101st Airborne Division. He has been repairing the biomedical equipment at VSH since 2014 and spearheaded an internal repair shop for the Pet Partners group at the end of 2015.

Nick has developed the ability to diagnose very intricate problems and implement solutions based on the needs of veterinary practices. He is also a member of the North Carolina Biomedical Association and the Association for the Advancement of Medical Instrumentation.