Heather Mahmoud

Surgery and Neurology Service Coordinator


  • General Education Courses at Wake Tech Community College

Heather started her professional career in the United States Coast Guard as a Yeoman (pay and personnel).  She was in the Coast Guard for eleven years and was stationed in North Carolina, Kansas, California, and Alaska. After leaving the Coast Guard she continued in Customer Service rolls until making the decision to pursue her love for animals and joined Banfield in 2014 as a Customer Service Rep. She then trained as a Veterinary Assistant. In 2016 she joined the VSH family as a Radiology nurse. Her passion for Customer Service and wanting to stay in the Veterinary Field led her to the Coordinator role where she gets to interact with clients and help patients get the specialty care they need. Heather has a son who is a Freshman in College and when not at work she and her husband enjoy hiking and finding new culinary treasures in the area.